Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Retro Pulse.

These Terms of Service ("Terms") govern your use of retropulse.store and the purchase of products offered by Retro Pulse. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Company Information

Retro Pulse

Website: https://retropulse.store

Email: support@retropulse.store

Address:

141 W Jackson Blvd, Suite 300

Chicago, IL 60604

United States

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • All information you provide is accurate and complete.
  • You are legally capable of entering into a binding agreement.

3. Products

We strive to display our products as accurately as possible.

However:

  • Colors may vary depending on your monitor or device.
  • Product images are for illustration purposes.
  • Slight differences in size, color, or placement may occur due to manufacturing processes.

These minor differences do not constitute defects.

4. Pricing

All prices are displayed in USD unless otherwise stated.

We reserve the right to:

  • change prices without prior notice;
  • correct pricing errors;
  • cancel orders resulting from pricing mistakes.

Taxes and shipping fees, when applicable, are calculated during checkout.

5. Orders

After an order is placed, you will receive an order confirmation email.

This email confirms receipt of your order but does not guarantee acceptance.

We reserve the right to:

  • refuse any order;
  • limit quantities;
  • cancel suspicious or fraudulent transactions.

If payment has already been processed, an appropriate refund will be issued.

6. Payment

We accept major credit cards and other payment methods available at checkout.

By submitting payment, you confirm that:

  • you are authorized to use the selected payment method;
  • all payment information provided is accurate.

Fraudulent transactions may be reported to the appropriate authorities.

7. Shipping

Shipping estimates are provided on our Shipping Policy page.

Estimated delivery dates are not guaranteed.

Delays caused by:

  • shipping carriers;
  • customs clearance;
  • severe weather;
  • holidays;
  • force majeure;
  • other circumstances beyond our control

do not constitute a breach of these Terms.

Risk of loss transfers to the customer once the shipment is delivered to the carrier.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

9. Intellectual Property

All content on this website, including but not limited to:

  • logos;
  • graphics;
  • product designs;
  • photographs;
  • text;
  • videos;
  • icons;
  • website layout;

is the property of Retro Pulse or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

10. Prohibited Uses

You agree not to:

  • violate any applicable law;
  • interfere with website security;
  • upload malicious software;
  • attempt unauthorized access;
  • use automated tools to scrape or collect data;
  • engage in fraudulent purchasing activities.

Violation of these Terms may result in immediate termination of access.

11. Limitation of Liability

To the maximum extent permitted by law, Retro Pulse shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • use of the website;
  • inability to use the website;
  • delayed shipments;
  • carrier-related issues;
  • product misuse.

Our maximum liability shall not exceed the amount paid for the affected order.

12. Disclaimer

Our products are provided "as is" and "as available."

We make no guarantees that:

  • the website will always be uninterrupted;
  • the website will always be error-free;
  • products will meet every individual expectation.

13. Force Majeure

Retro Pulse shall not be responsible for delays or failure to perform caused by events beyond our reasonable control, including but not limited to:

  • natural disasters;
  • pandemics;
  • government actions;
  • labor disputes;
  • transportation interruptions;
  • internet outages;
  • supplier delays.

14. Chargebacks

If you experience any issue with your order, we encourage you to contact our customer support before initiating a payment dispute or chargeback.

Most issues can be resolved quickly through direct communication.

Submitting a chargeback without first contacting us may delay resolution while the payment provider reviews the case.

15. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

16. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Retro Pulse

📧 Email: support@retropulse.store

🏢 Address:

141 W Jackson Blvd, Suite 300

Chicago, IL 60604

United States